कवच

Delete your Kavach account & data

Applies to the Kavach mobile app · operated by Mudit Tiwari

You can delete your Kavach account and the personal data associated with it at any time. There are two ways to do this — you do not need to reinstall the app to request deletion.

Option 1 — Delete in the app

Open Kavach and go to Settings → Privacy & contact → Delete account. Confirm when prompted. Your account and its data are removed.

Option 2 — Request deletion by email

If you can't access the app, email us from the address linked to your account:

Mudit Tiwari — Grievance Officer
Email: app.help.suppot@gmail.com

Please include the email address you used to sign in and the subject line "Delete my Kavach account". We may contact you to confirm the request is genuine before we act on it.

What gets deleted

DeletedNotes
Your account & sign-in identifierRemoved from our systems
Your family circle dataParent & member details, invite codes, relationships
Story Call contentTranscripts, saved stories, mood summaries
Care dataReminders, Document Vault entries including any document photos, check-in & Help-alert status
Device dataPush notification token, app installation identifier
A few records may be kept for a limited time only where the law requires it (for example, to meet a legal or accounting obligation). Everything else is deleted.

How long it takes

In-app deletion is immediate. Email requests are actioned within the time the law allows — for India, within 90 days — and usually much sooner.

Questions

See our Privacy Policy and Terms of Service, or contact app.help.suppot@gmail.com.