कवच

Kavach — Terms of Service

Last updated: 22 July 2026

These Terms govern your use of the Kavach mobile app, operated by Mudit Tiwari (“we”, “us”). By using Kavach, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the app.

1. What Kavach is

Kavach helps families stay connected to and watch over an ageing parent — saving life stories via an AI companion (“Saathi”) and surfacing daily check-ins, reminders, a “Notify my family” Help alert and a Document Vault.

Not a medical or emergency service. Kavach is a family wellbeing tool, not a medical device, healthcare provider, or emergency response service. It does not provide medical advice and must not be relied on in an emergency. In an emergency, call your local emergency number. Reminders and alerts may be delayed or fail for reasons outside our control (device settings, connectivity, power).

2. Eligibility

You must be 18 or older to use Kavach. By using it, you confirm you are an adult and that, where you add another person's information (such as a parent's), you have their permission to do so.

3. Your account & responsibilities

Keep your sign-in and the parent's family code/PIN secure.
Provide accurate information and keep it up to date.
Use Kavach lawfully and only for your own family's care.
Do not misuse, disrupt, reverse-engineer, or attempt to gain unauthorised access to the service.

4. The AI Story Call

Saathi is an automated AI companion, not a human. During a Story Call the parent can answer by speaking, and their speech is turned into text in real time by the device's speech recognition so Saathi can respond; the audio is not recorded or stored — only the text transcript of the conversation is saved to your family circle. The conversation and its summary are generated by AI and may be imperfect. You are responsible for what is shared during a call. You can delete a saved story at any time by deleting it or your account.

If an AI response is ever offensive, inappropriate, or wrong, you can report it — use the report option available in the app, or email us at app.help.suppot@gmail.com. We review reports and take appropriate action.

5. Payments (if offered)

If Kavach offers paid features: digital purchases and subscriptions made inside the Android app are billed through Google Play Billing, in line with Google Play's Payments policy. Any Razorpay payments are used only for purchases made outside the app (for example, on the web), where applicable. Prices and refund eligibility are shown at purchase, and subscriptions renew until cancelled in the relevant store.

6. Your content

You keep ownership of the content you and your family create (such as stories). You grant us the limited permission needed to host, process and display it to your family circle so the app can work.

7. Service changes & availability

We may update, suspend, or discontinue features. We aim for reliable service but do not guarantee it will be uninterrupted or error-free.

8. Disclaimers & limitation of liability

To the extent permitted by law, Kavach is provided “as is” without warranties of any kind, and we are not liable for indirect or consequential losses, or for any failure of reminders, alerts, or third-party services. Nothing in these Terms limits liability that cannot be limited by law.

9. Termination

You may stop using Kavach and delete your account at any time. We may suspend or end access if these Terms are breached.

10. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-laws rules.

11. Contact

Questions about these Terms: app.help.suppot@gmail.com.